For current Hanson Ledgers clients
Clarity Care
2 Hours FREE / Month
Additional support: $50/hour
Practical technology help is included as part of your Hanson Ledgers relationship.
Hanson Tech — A Service of Hanson Ledgers
Real Help.
Real People.
Real Experience.
Cybersecurity • Troubleshooting • Artificial Intelligence • Technology Costs • Automation
Hanson Tech helps small and medium-sized businesses solve technology problems, reduce risk and unnecessary cost, and improve everyday work. We bring more than 20 years of enterprise technology leadership to businesses without an internal IT team—or those that need extra support for a small one- or two-person team.
Schedule a CallRemote support nationwide • Local assistance in Dallas–Fort Worth
Technology Support Services
Choose the level of support that fits your business.
For all other businesses
Clarity On-Demand
$150 / Hour
Purchase support as you need it
Focused help for a technology question, problem, improvement, or training need.
Practical Support. Clear Deliverables.
Support in five key areas
Open any area to see the questions we help answer, the focused services available, and what your business will receive.
Hanson Tech Service AreaCybersecurity
Security CheckupCybersecurity Safeguard SetupCybersecurity Response PlanCybersecurity Team Training
Hanson Tech Service Area
Cybersecurity
Security Checkup
What risks do we have?
Review the accounts, devices, passwords, multifactor authentication, backups, and common risks that matter most.
DeliverableSecurity findings summary and prioritized action list.
Cybersecurity Safeguard Setup
What can we protect now?
Strengthen important accounts with practical safeguards, recovery methods, password management, and alerts.
DeliverableConfigured safeguards and a customized security reference sheet.
Cybersecurity Response Plan
What do we do if something happens?
Create clear instructions for a compromised account, lost device, or suspicious message.
DeliverableCustomized one-page response plan with key contacts and actions.
Cybersecurity Team Training
How do we prevent human mistakes?
A customized 30-minute session on phishing, passwords, account protection, safe browsing, or another priority.
DeliverableLive training and a team reference guide.
Hanson Tech Service AreaTroubleshooting
Technology Problem ReviewTechnology Tune-UpVendor Support AssistanceTroubleshooting Team Training
Hanson Tech Service Area
Troubleshooting
Technology Problem Review
What is causing the problem?
Investigate a recurring or disruptive technology problem and identify its most likely cause.
DeliverableFindings, recommended solution, and clear next steps.
Technology Tune-Up
What can work better?
Improve one computer, device, application, or business system with performance or usability issues.
DeliverableCompleted improvements plus documentation and recommendations.
Vendor Support Assistance
How do we get the right company to fix it?
Document the problem, communicate with the right technology provider, and help move the issue toward resolution.
DeliverableOrganized support case, vendor assistance, and resolution or next step.
Troubleshooting Team Training
How can our team handle this better?
A customized 30-minute session on a recurring issue, application, device, or practical troubleshooting skill.
DeliverableLive training and a customized team reference guide.
Hanson Tech Service AreaArtificial Intelligence
AI Opportunity ReviewAI Task SetupAI Use GuidelinesAI Team Training
Hanson Tech Service Area
Artificial Intelligence
AI Opportunity Review
Where could AI help our business?
Identify realistic ways employees can use AI to save time, improve quality, or reduce repetitive effort.
DeliverablePrioritized opportunities, recommended tools, benefits, and next steps.
AI Task Setup
How can we use AI for this task?
Design and test a repeatable, employee-led method for using AI to complete one specific business task.
DeliverableInstructions, tested prompts, examples, and a human-review checklist.
AI Use Guidelines
How can our team use AI responsibly?
Set expectations for privacy, confidential information, accuracy, human review, acceptable use, and accountability.
DeliverableCustomized AI use guidelines for the business and its team.
AI Team Training
How can our team use AI more effectively?
A customized 30-minute session on prompting, responsible AI use, a selected tool, or a specific task.
DeliverableLive training and a reusable prompt or reference guide.
Hanson Tech Service AreaTechnology Costs
Technology Expense ReviewSoftware Subscription CleanupTechnology Purchase ComparisonTechnology Costs Team Training
Hanson Tech Service Area
Technology Costs
Technology Expense Review
Where is our technology money going?
Review software, subscriptions, devices, support services, and other recurring technology expenses.
DeliverableCost inventory with potential savings and recommended actions.
Software Subscription Cleanup
What can we eliminate or reduce?
Identify unused, duplicate, overlapping, or unnecessarily expensive software subscriptions.
DeliverableKeep, change, or cancel recommendations with estimated savings.
Technology Purchase Comparison
Which option provides the best value?
Evaluate up to three options for a planned software, device, or technology purchase.
DeliverableSide-by-side comparison and purchase recommendation.
Technology Costs Team Training
How can our team make better technology spending decisions?
A customized 30-minute session on reducing waste, selecting software, subscriptions, or extending equipment value.
DeliverableLive training and a team reference guide.
Hanson Tech Service AreaAutomation
Automation Opportunity ReviewQuick Automation BuildWorkflow Improvement MapAutomation Team Training
Hanson Tech Service Area
Automation
Automation Opportunity Review
What work could we automate?
Examine repetitive work, duplicate entry, handoffs, and disconnected systems for worthwhile opportunities.
DeliverablePrioritized automation recommendations with estimated time savings.
Quick Automation Build
What can we automate now?
Create and test one small automation between compatible applications or within an existing system.
DeliverableWorking automation and setup documentation.
Workflow Improvement Map
How can this process work better?
Document an inefficient process and redesign it to reduce unnecessary steps, delays, and manual work.
DeliverableCurrent and improved workflows with an implementation plan.
Automation Team Training
How can our team use automation effectively?
A customized 30-minute session on an existing automation, a selected tool, or identifying tasks to automate.
DeliverableLive training and a team reference guide.